How Ford, ITC, and National Supply Chains Proved Their Agility During Disruption

Weekly Queries Answered by an ASCM Master Instructor — Post #1

“Can you give real-world examples of companies or supply chains that responded with speed and celerity to sudden disruptions?”

This was a question raised during one of my recent CSCP sessions, and the answer sparked a truly insightful exchange.

As one of the few ASCM Master Instructors globally, I’ve had the opportunity to guide 25+ batches of CSCP aspirants — and many more through CPIM, CTSC, and SCOR certifications. Across these sessions, I’ve encountered real-world questions like these that resonate beyond the classroom.

Today’s post kicks off a weekly series, where I will answer one such query — with practical, industry-relevant insights.

Ford Motor Company (USA) – Project Apollo

Faced with a ventilator shortage during the 2020 pandemic, Ford retooled its Rawsonville plant to produce 50,000 ventilators in just 100 days. This rapid pivot was enabled by:

  • Engineering agility
  • Supply chain repurposing
  • Public-private collaboration

Ford’s example shows how traditional automotive know-how can be applied to solve life-critical needs in record time.

ITC Limited (India) – FMCG Agility During Lockdown

When India locked down, demand for hygiene and essential products surged. ITC:

  • Repurposed its fragrance plant for Savlon sanitizers
  • Launched Store-on-Wheels for local delivery
  • Partnered with Swiggy, Zomato & Domino’s for last-mile fulfillment

Their decentralized, hyper-local approach showed how FMCG agility can meet mass-market needs rapidly.

Let us now shift from company-specific examples to full-scale supply chain networks that demonstrated resilience.

India’s COVID Vaccine Supply Chain

From Serum Institute and Bharat Biotech to cold chain networks and eVIN tracking — this was a coordinated supply chain response involving public and private players. Over 1 billion doses were distributed efficiently.

U.S. Retail – Walmart, Target, Kroger

These retailers responded to port congestion and panic buying with:

  • Chartering private container ships
  • Scaling omnichannel capabilities
  • Using AI for demand sensing
  • Building redundancy into warehousing

Key Takeaways

Responsive supply chains aren’t built overnight. They require:

  • Flexible design and execution
  • Digital enablement and visibility
  • Willingness to collaborate across industries
  • The courage to act before certainty arrives

This was just Query #1 — stay tuned for next week’s post, where I’ll elucidate another question from inside the CSCP, CTSC, CPIM, or SCOR classroom.

For updates, bookmark scmwithsekharv.com or follow me on LinkedIn.

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